Course Coordinator:Saskia De Klerk (sdeklerk@usc.edu.au) School:School of Business and Creative Industries
UniSC Sunshine Coast |
Blended learning | Most of your course is on campus but you may be able to do some components of this course online. |
Online |
Online | You can do this course without coming onto campus. |
Please go to usc.edu.au for up to date information on the
teaching sessions and campuses where this course is usually offered.
Enhance your Emotional and Cultural Intelligence with a comprehensive course that delves into understanding the differences and similarities in a diverse workforce. Culture encompasses a vast range of expertise, experience, beliefs, values, attitudes, meanings, hierarchies, religion, notions of time, roles, spatial relations, concepts of the universe, and material objects and possessions that a group of people has acquired through individual and group behaviour over generations. By honing this soft skill, you'll be adept at applying it efficiently in both traditional and virtual workspaces.
Activity | Hours | Beginning Week | Frequency |
Blended learning | |||
Learning materials – Interactive online learning activities. | 2hrs | Week 1 | 6 times |
Tutorial/Workshop 1 – Scheduled face to face workshops. 1 and a half hours each and therefore 3 hours per week | 3hrs | Week 1 | 6 times |
Information session – Task discussion via Zoom. One hour per Task | 1hr | Not applicable | 2 times |
Online | |||
Learning materials – Interactive online learning activities. | 2hrs | Week 1 | 6 times |
Tutorial/Workshop 1 – Scheduled online workshops. 1 and a half hours each and therefore 3 hours per week (Recorded). | 3hrs | Week 1 | 6 times |
Information session – Task discussion. One hour per Task via Zoom (Recorded) | 1hr | Not applicable | 2 times |
Assessing the global environment (otherness and discord) and introduction to Australian Indigenous knowledge
Culture (research and theory)
Culture and language
Nonverbal communication
Bridging the cultural gap: Cultural Intelligence
Focus on Globe project culture clusters
Intercultural Negotiation (Negotiation styles)
Organisations across cultures: Managing challenges
Managing staffing issues across cultures: Placement and virtual teams
Expats and repatriation management
Developing a global management framework: Ethics and social responsibly
Application and interpretation – culture strategy
700 Level (Specialised)
12 units
Course Learning Outcomes On successful completion of this course, you should be able to... | Graduate Qualities Mapping Completing these tasks successfully will contribute to you becoming... | Professional Standard Mapping * Association to Advance Collegiate Schools of Business | |
1 | Analyse and critique cross-cultural business interactions to advance the international and multicultural organisation. This is completed in accordance with the prescribed content. |
Knowledgeable Ethical Sustainability-focussed |
PC3.1, PC5, PC5.1 |
2 | Demonstrate an appreciation of the management skills that make a difference in managing in international environments. |
Knowledgeable Creative and critical thinker Sustainability-focussed |
PC5, PC5.1, PC6.2 |
3 | Apply cultural intelligence by designing strategies unique to specific countries. Demonstrate your awareness, appreciation, and respect for cultural differences. |
Empowered Ethical Sustainability-focussed |
PC4
|
4 | Provide solutions to problems and evaluate the relationship between global contexts and why these influence international activities. |
Empowered Sustainability-focussed |
PC3.1, PC5.1 |
5 | Reflect on personal and organisational responsibility and provide strategies to advance and recognise issues related to global social responsibility and sustainability. |
Creative and critical thinker Ethical Sustainability-focussed |
PC1.1, PC4.1 |
CODE | COMPETENCY |
Association to Advance Collegiate Schools of Business | |
PC1.1 | Written Communication |
PC3.1 | Problem Solving |
PC4 | Community Consciousness |
PC4.1 | Social Responsibility and Sustainability |
PC5 | Cultural Awareness |
PC5.1 | Diversity |
PC6.2 | Discipline Knowledge |
Refer to the UniSC Glossary of terms for definitions of “pre-requisites, co-requisites and anti-requisites”.
Enrolled in any PGRD Program
Not applicable
MBA723 or EMB773
Not applicable
Standard Grading (GRD)
High Distinction (HD), Distinction (DN), Credit (CR), Pass (PS), Fail (FL). |
The assessments are spread across the semester with the first Assessment Task scheduled in Week 4 to provide early feedback on your progress. Feedback on your assignment will include construction statements on the submitted document, as well as feedback on the rubric.
Delivery mode | Task No. | Assessment Product | Individual or Group | Weighting % | What is the duration / length? | When should I submit? | Where should I submit it? |
All | 1 | Essay | Individual | 55% | 3000 words |
Week 4 | Online Assignment Submission with plagiarism check |
All | 2 | Case Study | Individual | 45% | 2000 words |
Week 8 | Online Assignment Submission with plagiarism check |
All - Assessment Task 1:Cultural critique - Written essay | |
Goal: | You will undertake an analysis of the cross-cultural management issues that can be expected to arise when an organisation from one culture engages in business activity with an organisation from a different culture. You will use Hofstede's insights to conduct the initial research. This will include an assessment of both cultures. You will apply the cultural frameworks and tools covered in the course to make recommendations to management. |
Product: | Essay |
Format: | This is an individual task. You will write an essay of approximately 3,000 words to be submitted to Turnitin in Week 4. Essays should conform in style and content to academic standards for essay writing and contain appropriate APA or Harvard referencing methods. “This task is being used for measuring assurance of learning towards Association to Advance Collegiate Schools of Business (AACSB) accreditation. The following Program Competency will be assessed: PC5.1: Diversity Demonstrate an appreciation of the need to embrace and respect diversity and foster inclusion in a business context. CRITERIA 1. Understanding of the meaning of diversity 2. Awareness, appreciation, and respect for cultural and other forms of diversity in the business context and values the need for inclusivity. 3. Appreciation of the need to know how to interact and negotiate effectively with a diverse range of stakeholders in diverse business contexts. 4. Appreciation of indigenous knowledge and implications for conducting business with indigenous Australians. It is also aimed at achieving SDG10 and SDG16. |
Criteria: |
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All - Assessment Task 2:International business analysis case study | |
Goal: | You will apply your newly developed cultural intelligence skills to a problematic 'real-life' international business situation. You will undertake an analysis of, and prepare a report on, a difficult international business situation (the case), involving cross-cultural management issues, that has arisen in the past twelve months. |
Product: | Case Study |
Format: | This is an individual task to be submitted to Turnitin. The international business situation will be derived from a media article / topical international issue at that time. International business activities or events will be provided, and your answer should not be a commentary or academic critique. Additional specific guidance will be provided. “This task is being used for measuring assurance of learning towards Association to Advance Collegiate Schools of Business (AACSB) accreditation. The following Program Competency will be assessed: PC4.1: Social Responsibility Demonstrate a capacity for a socially responsible and sustainable approach to business decisions. CRITERIA 1. Knowledge and application of sustainability frameworks, theories, and concepts, and responsibilities in a business context. 2. Knowledge and application of ethical frameworks, theories, and concepts, and responsibilities in a business context. 3. Capacity to take on board diverse stakeholder interests in a business decision-making context. 4. Knowledge and application of the relevant legislation/standards/codes of conduct /universal principles associated with social responsibility, ethical conduct, and sustainable practice in a business context. This task is aligned with achieving SDG8 and SDG11. Reports should conform in style and content to academic standards for report writing and contain appropriate APA or Harvard referencing methods (refer to Summers and Smith). |
Criteria: |
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A 12-unit course will have total of 150 learning hours which will include directed study hours (including online if required), self-directed learning and completion of assessable tasks. Student workload is calculated at 12.5 learning hours per one unit.
Please note: Course information, including specific information of recommended readings, learning activities, resources, weekly readings, etc. are available on the course Canvas site– Please log in as soon as possible.
Not applicable
Academic integrity is the ethical standard of university participation. It ensures that students graduate as a result of proving they are competent in their discipline. This is integral in maintaining the value of academic qualifications. Each industry has expectations and standards of the skills and knowledge within that discipline and these are reflected in assessment.
Academic integrity means that you do not engage in any activity that is considered to be academic fraud; including plagiarism, collusion or outsourcing any part of any assessment item to any other person. You are expected to be honest and ethical by completing all work yourself and indicating in your work which ideas and information were developed by you and which were taken from others. You cannot provide your assessment work to others. You are also expected to provide evidence of wide and critical reading, usually by using appropriate academic references.
In order to minimise incidents of academic fraud, this course may require that some of its assessment tasks, when submitted to Canvas, are electronically checked through Turnitin. This software allows for text comparisons to be made between your submitted assessment item and all other work to which Turnitin has access.
Eligibility for Supplementary Assessment Your eligibility for supplementary assessment in a course is dependent on the following conditions applying: The final mark is in the percentage range of 47% to 49.4% The course is graded using the Standard Grading scale You have not failed an assessment task in the course due to academic misconduct
Late submission of assessment tasks may be penalised at the following maximum rate: - 5% (of the assessment task's identified value) per day for the first two days from the date identified as the due date for the assessment task. - 10% (of the assessment task's identified value) for the third day - 20% (of the assessment task's identified value) for the fourth day and subsequent days up to and including seven days from the date identified as the due date for the assessment task. - A result of zero is awarded for an assessment task submitted after seven days from the date identified as the due date for the assessment task. Weekdays and weekends are included in the calculation of days late. To request an extension you must contact your course coordinator to negotiate an outcome.
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For help with course-specific advice, for example what information to include in your assessment, you should first contact your tutor, then your course coordinator, if needed.
If you require additional assistance, the Learning Advisers are trained professionals who are ready to help you develop a wide range of academic skills. Visit the Learning Advisers web page for more information, or contact Student Central for further assistance: +61 7 5430 2890 or studentcentral@usc.edu.au.
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