Course Outline

HRM321 Organisational Change and Agility

Course Coordinator:Melissa Innes (minnes1@usc.edu.au) School:School of Business and Creative Industries

2022Semester 2

USC Sunshine Coast

USC Moreton Bay

Blended learning Most of your course is on campus but you may be able to do some components of this course online.

Online

Online You can do this course without coming onto campus.

Please go to the USC website for up to date information on the
teaching sessions and campuses where this course is usually offered.

What is this course about?

Description

In this course, you will explore evidence-based approaches to change, and learn how to apply these insights in today’s complex organisations. You will develop the mindset, skills and behaviours necessary to contribute to, foster, and lead organisational agility, change and effectiveness. This course utilises rigorous critical thinking and valid research to help build influence, optimise communication and enhance decision making skills. 

How will this course be delivered?

Activity Hours Beginning Week Frequency
Blended learning
Learning materials – Pre-recorded concept videos and associated activity 1hr Week 1 13 times
Tutorial/Workshop 1 – 10 x 2-hr workshops in Weeks 2, 3, 4, 5, 6, 7, 8, 10, 11, 12 2hrs Week 2 10 times
Seminar – 3 x 1hr F2F (recorded) Seminars Module 1 Special Seminar (1 hour); Module 5 Special Seminar (1 hour); Module 9 Special Seminar (1 hour) 1hr Week 1 3 times
Information session – 3 x 1hr Task Information Sessions (Online Zoom) Week 3 Week 7 Week 11 1hr Week 3 3 times
Online
Learning materials – Pre-recorded concept videos and associated activity 1hr Week 1 13 times
Tutorial/Workshop 1 – Interactive zoom tutorial 10 x 2-hour online zoom workshops in Weeks 2, 3, 4, 5, 6, 7, 8, 10, 11, 12 2hrs Week 2 10 times
Seminar – 3 x 1hr F2F (recorded) Seminars Module 1 Special Seminar (1 hour); Module 5 Special Seminar (1 hour); Module 9 Special Seminar (1 hour) 1hr Week 1 3 times
Information session – 3 x 1hr Task Information Sessions (Online Zoom) Week 3 Week 7 Week 11 1hr Week 3 3 times

Course Topics

Module 1: Introduction & Changing organisations in our complex world

Module 2: How to lead organisational change: frameworks

Module 3: What to change in an organisation: frameworks

Module 4: Building and energising the need for change

Module 5: Navigating change through formal structures and systems

Module 6: Navigating organisational politics and culture

Module 7: Managing recipients of change and influencing internal stakeholders

Module 8: Becoming a master change agent

Module 9: Action planning and implementation

Module 10: Get and use data throughout the change process

Module 11: The future of organisations and the future of change

Module 12: Ethical considerations when leading change

*Please note that the course topics may be subject to variation

What level is this course?

300 Level (Graduate)

Demonstrating coherence and breadth or depth of knowledge and skills. Independent application of knowledge and skills in unfamiliar contexts. Meeting professional requirements and AQF descriptors for the degree. May require pre-requisites where discipline specific introductory or developing knowledge or skills is necessary. Normally undertaken in the third or fourth full-time study year of an undergraduate program.

What is the unit value of this course?

12 units

How does this course contribute to my learning?

Course Learning Outcomes On successful completion of this course, you should be able to... Graduate Qualities Mapping Completing these tasks successfully will contribute to you becoming... Professional Standard Mapping * Association to Advance Collegiate Schools of Business
1 Demonstrate critical and creative thinking to identify and solve business problems and arrive at innovative solutions. Creative and critical thinker
PC3
2 Demonstrate knowledge of selected theories of effective change management. Knowledgeable
PC3
3 Demonstrate effective oral communication skills in a human resource management context. Empowered
Engaged
PC1.2
4 Demonstrate effective written communication skills in a human resource management context. Empowered
Engaged
PC1.1

* Competencies by Professional Body

CODE COMPETENCY
Association to Advance Collegiate Schools of Business
PC1.1 Written Communication
PC1.2 Oral Communication
PC3 Creative and Critical Thinking

Am I eligible to enrol in this course?

Refer to the USC Glossary of terms for definitions of “pre-requisites, co-requisites and anti-requisites”.

Pre-requisites

Not applicable

Co-requisites

Not applicable

Anti-requisites

Not applicable

Specific assumed prior knowledge and skills (where applicable)

Not applicable

How am I going to be assessed?

Grading Scale

Standard Grading (GRD)

High Distinction (HD), Distinction (DN), Credit (CR), Pass (PS), Fail (FL).

Details of early feedback on progress

In the early weeks of the semester, students will select and seek approval for a case study to be analysed and evaluated in Assessment Task 1.

Assessment tasks

Delivery mode Task No. Assessment Product Individual or Group Weighting % What is the duration / length? When should I submit? Where should I submit it?
All 1 Case Study Individual 30%
1,200 words
Week 4 Online Assignment Submission with plagiarism check
All 2 Oral and Written Piece Individual 30%
5-7 mins and 1,000 words
Week 8 Online Submission
All 3 Written Piece Individual 40%
1,500 words
Week 12 Online Assignment Submission with plagiarism check
All - Assessment Task 1:Case Study of Organisational Change
Goal:
To apply your knowledge and skills in problem solving, creativity, critical thinking and change management theory.
Product: Case Study
Format:
This is an individual assessment. The case study (1,200 words) requires you to collect a
small amount of data to assist with analysing a local Small to Medium Enterprise (business).
The data will facilitate your analysis and application of relevant theories of change
management, as well as assist in understanding the decision-making processes of the SME
in managing the impact of COVID-19, or another organisational change, on their business. You will be required to assist future
organisational change efforts through the development of several recommendations.
Content relevant to Weeks 1-3.
This task is being used for measuring assurance of learning towards Association to Advance
Collegiate Schools of Business (AACSB) accreditation. The following Program Learning
Objective will be assessed:
Program Learning Competency 3 – Critical and Creative Thinking
Further details will be provided in the Assignment area on Canvas.
Criteria:
No. Learning Outcome assessed
1
Knowledge of problem-solving and/or analytical processes in a business context.
2
2
Identification and critical analysis of pertinent issues in a business context
1
3
Critical analysis of existing sources of primary and secondary data and literature in
the field.
1
4
Reflective thinking for problem solving and decision making in a business context.
1
5
Accuracy and presentation of written work including English expression, discipline-based vocabulary, grammar, spelling, punctuation and referencing.
4
All - Assessment Task 2:Leading Change Address
Goal:
To apply and share your knowledge and skills in problem solving, creativity, critical thinking
and change management to a role play aimed at developing change leadership presentation
skills.
Product: Oral and Written Piece
Format:
This is a role play individual assessment. As the leader of an organisation of your choice,
you will be required to prepare a 5-7-minute speech (recorded as a narrated Power Point presentation) targeted at employees who are experiencing organisational change. Theory
related to Leading Change, Vision for Change, and Power Dynamics will be consulted (weeks
1-6) to justify content delivered. PowerPoint slides will include notes (up to 1000 words)
related to relevant organisational change theory. Further details will be provided in the
Assignment area on Canvas.
Criteria:
No. Learning Outcome assessed
1
Knowledge of selected theories of effective leadership of change management.
2
2
Critical and creative thinking to identify and solve business problems and arrive at
innovative solutions.
1
3
Structure of the presentation.
3
4
Clarity, logic and flow of arguments presented.
3
5
Use of appropriate verbal and non-verbal communication (posture, gesture, eye
contact, and vocal expressiveness)
3
6
Use of appropriate supporting materials (visual aids, explanation, examples,
statistics, analogies, quotations).
3
All - Assessment Task 3:Reflection of Change Management Practice
Goal:
To apply your knowledge of change management theory in assessing and developing your
personal change management approaches through personal reflection.
Product: Written Piece
Format:
This is an individual assessment. You will compile three separate reflections (500 words
each totalling 1,500 words) related to change management theory, personal growth and your views on ethical and sustainable business practice. This task is being used for measuring assurance of learning towards Association to Advance Collegiate Schools of Business (AACSB) accreditation. The following Program Learning Objective will be assessed:
Program Learning Competency 1.1 - Demonstrate effective written communication skills in a
business context.
Further details will be provided in the Assignment area on Canvas.
Criteria:
No. Learning Outcome assessed
1
Knowledge and application of selected theories of effective change management, incorporating reflections on ethical and sustainable business practice during periods of organisational change.
2
2
Reflection or self-assessment of individual strengths and weaknesses in relation to
organisational change management.
1
3
Organisation and structure of written content.
4
4
Development and articulation of informed arguments.
4
5
Referencing of sources of information used within the body of the document and in
a reference list using Harvard Referencing Style.
4
6
Accuracy and presentation of written work including English expression, disciplinebased vocabulary, grammar, spelling and punctation.
4

Directed study hours

A 12-unit course will have total of 150 learning hours which will include directed study hours (including online if required), self-directed learning and completion of assessable tasks. Directed study hours may vary by location. Student workload is calculated at 12.5 learning hours per one unit.

Schedule

Period and Topic Activities
Module 1: Introduction & Changing organisations in our complex world
Course Seminar 1: 1 hour
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Readings: Chapter 1
Module 2: How to lead organisational change: frameworks
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 2
Module 3: What to change in an organisation: frameworks
Task 1 Information Session: 1 hour
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 3
Module 4: Building and energising the need for change
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 4
Module 5: Navigating change through formal structures and systems
Course Seminar 2: 1 hour
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 5
Module 6: Navigating organisational politics and culture
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 6
Module 7: Managing recipients of change and influencing internal stakeholders
Task 2 Information Session: 1 hour
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 7
Module 8: Becoming a master change agent
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 8
Module 9: Action planning and implementation
Course Seminar 3: 1 hour
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Readings: Chapter 9
Module 10: Get and use data throughout the change process
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 10
Module 11: The future of organisations and the future of change
Task 3 Information Session: 1 hour
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: Chapter 11
Module 12: Ethical considerations when leading change
Learning Materials: 1 hour pre-recorded concept videos and associated activity
Workshop: 2-hour in-class workshop
Readings: See online for readings
Module 13: Revision
Learning materials: 1 hour online directed revision

What resources do I need to undertake this course?

Please note: Course information, including specific information of recommended readings, learning activities, resources, weekly readings, etc. are available on the course Canvas site– Please log in as soon as possible.

Prescribed text(s) or course reader

Please note that you need to have regular access to the resource(s) listed below. Resources may be required or recommended.

Required? Author Year Title Edition Publisher
Required Deszca, G., Ingols, C., Cawsey, T.F. 2020 Organizational Change: An Action-Oriented Toolkit - International Student Edition 4th Sage

Specific requirements

N/A

How are risks managed in this course?

Health and safety risks for this course have been assessed as low. It is your responsibility to review course material, search online, discuss with lecturers and peers and understand the health and safety risks associated with your specific course of study and to familiarise yourself with the University’s general health and safety principles by reviewing the online induction training for students, and following the instructions of the University staff.

What administrative information is relevant to this course?

Assessment: Academic Integrity

Academic integrity is the ethical standard of university participation.  It ensures that students graduate as a result of proving they are competent in their discipline.  This is integral in maintaining the value of academic qualifications. Each industry has expectations and standards of the skills and knowledge within that discipline and these are reflected in assessment.

Academic integrity means that you do not engage in any activity that is considered to be academic fraud; including plagiarism, collusion or outsourcing any part of any assessment item to any other person.  You are expected to be honest and ethical by completing all work yourself and indicating in your work which ideas and information were developed by you and which were taken from others. You cannot provide your assessment work to others. You are also expected to provide evidence of wide and critical reading, usually by using appropriate academic references.

In order to minimise incidents of academic fraud, this course may require that some of its assessment tasks, when submitted to Canvas, are electronically checked through Turnitin.  This software allows for text comparisons to be made between your submitted assessment item and all other work to which Turnitin has access.

Assessment: Additional Requirements

Eligibility for Supplementary Assessment

Your eligibility for supplementary assessment in a course is dependent of the following conditions applying:

The final mark is in the percentage range 47% to 49.4%
The course is graded using the Standard Grading scale
You have not failed an assessment task in the course due to academic misconduct

Assessment: Submission penalties

Late submission of assessment tasks may be penalised at the following maximum rate: 
- 5% (of the assessment task's identified value) per day for the first two days from the date identified as the due date for the assessment task. 
- 10% (of the assessment task's identified value) for the third day - 20% (of the assessment task's identified value) for the fourth day and subsequent days up to and including seven days from the date identified as the due date for the assessment task. 
- A result of zero is awarded for an assessment task submitted after seven days from the date identified as the due date for the assessment task. Weekdays and weekends are included in the calculation of days late. To request an extension you must contact your course coordinator to negotiate an outcome.

SafeUSC

USC is committed to a culture of respect and providing a safe and supportive environment for all members of our community. For immediate assistance on campus contact SafeUSC by phone: 07 5430 1168 or using the SafeZone app. For general enquires contact the SafeUSC team by phone 07 5456 3864 or email safe@usc.edu.au.

The SafeUSC Specialist Service is a Student Wellbeing service that provides free and confidential support to students who may have experienced or observed behaviour that could cause fear, offence or trauma. To contact the service call 07 5430 1226 or email studentwellbeing@usc.edu.au.

Study help

For help with course-specific advice, for example what information to include in your assessment, you should first contact your tutor, then your course coordinator, if needed.

If you require additional assistance, the Learning Advisers are trained professionals who are ready to help you develop a wide range of academic skills. Visit the Learning Advisers web page for more information, or contact Student Central for further assistance: +61 7 5430 2890 or studentcentral@usc.edu.au.

Wellbeing Services

Student Wellbeing provide free and confidential counselling on a wide range of personal, academic, social and psychological matters, to foster positive mental health and wellbeing for your academic success.

To book a confidential appointment go to Student Hub, email studentwellbeing@usc.edu.au or call 07 5430 1226.

AccessAbility Services

Ability Advisers ensure equal access to all aspects of university life. If your studies are affected by a disability, learning disorder mental health issue, injury or illness, or you are a primary carer for someone with a disability or who is considered frail and aged, AccessAbility Services can provide access to appropriate reasonable adjustments and practical advice about the support and facilities available to you throughout the University.

To book a confidential appointment go to Student Hub, email AccessAbility@usc.edu.au or call 07 5430 2890.

Links to relevant University policy and procedures

For more information on Academic Learning & Teaching categories including:

  • Assessment: Courses and Coursework Programs
  • Review of Assessment and Final Grades
  • Supplementary Assessment
  • Administration of Central Examinations
  • Deferred Examinations
  • Student Academic Misconduct
  • Students with a Disability

Visit the USC website: https://www.usc.edu.au/explore/policies-and-procedures#academic-learning-and-teaching

Student Charter

USC is committed to excellence in teaching, research and engagement in an environment that is inclusive, inspiring, safe and respectful. The Student Charter sets out what students can expect from the University, and what in turn is expected of students, to achieve these outcomes.

General Enquiries

  • In person:
    • USC Sunshine Coast - Student Central, Ground Floor, Building C, 90 Sippy Downs Drive, Sippy Downs
    • USC Moreton Bay - Service Centre, Ground Floor, Foundation Building, Gympie Road, Petrie
    • USC SouthBank - Student Central, Building A4 (SW1), 52 Merivale Street, South Brisbane
    • USC Gympie - Student Central, 71 Cartwright Road, Gympie
    • USC Fraser Coast - Student Central, Student Central, Building A, 161 Old Maryborough Rd, Hervey Bay
    • USC Caboolture - Student Central, Level 1 Building J, Cnr Manley and Tallon Street, Caboolture
  • Tel:+61 7 5430 2890
  • Email:studentcentral@usc.edu.au