Course Coordinator:Saskia De Klerk (sdeklerk@usc.edu.au) School:School of Business and Creative Industries
UniSC Sunshine CoastUniSC Moreton Bay |
Blended learning | Most of your course is on campus but you may be able to do some components of this course online. |
Online |
Online | You can do this course without coming onto campus, unless your program has specified a mandatory onsite requirement. |
Please go to unisc.edu.au for up to date information on the
teaching sessions and campuses where this course is usually offered.
Globally, stakeholders of culturally diverse backgrounds interact daily in the workplace and virtually. Each base their interactions on their own rules; values; beliefs and experiences. This course will help you to understand the basis on which culturally diverse individuals, teams, and organisations operate in the business environment. Contemporary cultural theories provide frameworks to reflect and analyse your own cultural context, as well as the culturally different 'others'. This will assist in developing effective strategies for inclusion, cultural intelligence and sustainable practices.
| Activity | Hours | Beginning Week | Frequency |
| Blended learning | |||
| Learning materials – Interactive online learning activities. | 1hr | Week 1 | 11 times |
| Tutorial/Workshop 1 – Scheduled face to face workshops. | 2hrs | Week 1 | 10 times |
| Online | |||
| Learning materials – Interactive online learning activities. | 1hr | Week 1 | 11 times |
| Tutorial/Workshop 1 – Scheduled online workshops (Recorded). | 2hrs | Week 1 | 10 times |
200 Level (Developing)
12 units
| Course Learning Outcomes On successful completion of this course, you should be able to... | Graduate Qualities Mapping Completing these tasks successfully will contribute to you becoming... | Professional Standard Mapping * Association to Advance Collegiate Schools of Business | |
| 1 | Assess cross-cultural business crises and demonstrate innovative management strategies for business development. |
Creative and critical thinker Sustainability-focussed |
PC3.1, PC4.1, PC5, PC5.1 |
| 2 | Demonstrate management skills that make a difference in managing in international environments. |
Empowered Sustainability-focussed |
PC1.1, PC3, PC3.1, PC4.1 |
| 3 | Apply cultural intelligence to respond to cultural differences by designing strategies unique to specific countries. | Sustainability-focussed |
PC6, PC6.1 |
| 4 | Describe and explain global contexts and why these influence international activities. | Knowledgeable |
PC3.1, PC4.1, PC5.1 |
| CODE | COMPETENCY |
| Association to Advance Collegiate Schools of Business | |
| PC1.1 | Written Communication |
| PC3 | Creative and Critical Thinking |
| PC3.1 | Problem Solving |
| PC4.1 | Social Responsibility and Sustainability |
| PC5 | Cultural Awareness |
| PC5.1 | Diversity |
| PC6 | Career-ready |
| PC6.1 | Self-management |
Refer to the UniSC Glossary of terms for definitions of “pre-requisites, co-requisites and anti-requisites”.
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Standard Grading (GRD)
| High Distinction (HD), Distinction (DN), Credit (CR), Pass (PS), Fail (FL). |
Formative feedback will be provided through tutorial activities and discussion. Task 1 is due early on in the trimester and you will receive formative feedback in the rubric and through comments on your task.
| Delivery mode | Task No. | Assessment Product | Individual or Group | Weighting % | What is the duration / length? | When should I submit? | Where should I submit it? |
| All | 1 | Oral and Written Piece | Individual | 50% | This assessment consists of two components: a written piece and an oral presentation. The written component requires a total of 1500 words, to be single-spaced and formatted in 12-point font. This length corresponds to approximately two pages of content. The oral component consists of a 5-minute video in which a brief cultural critique will be presented. Together, these components aim to evaluate written and verbal communication skills, as well as critical analysis. |
Week 5 | Online Submission |
| All | 2 | Portfolio | Individual | 50% | 3000 words |
Week 12 | Online ePortfolio Submission |
| All - Assessment Task 1:Briefing note: Cultural Insight | ||||||||||||||||
| Goal: | Students will demonstrate an understanding of cross-cultural management issues by reflecting on their own cultural background and engaging with a culture different from their own. Through this exploration, students will develop competencies in navigating cross-cultural interactions effectively and applying knowledge of cultural dynamics in a management context. SDG4, 11 and 16. |
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| Product: | Oral and Written Piece | |||||||||||||||
| Authorship Statement: | ||||||||||||||||
| Format: | This is an individual task comprising two components: a written piece and an oral presentation. The written component requires 1,500 words, formatted in 12-point font and single-spaced, which is roughly two pages. The oral component involves a 5-minute video presenting a brief cultural critique. You will submit the video and a script ONLINE. Additional guidance is available on CANVAS. |
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| Criteria: |
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| Generic Skills: | Communication, Problem solving, Information literacy |
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| All - Assessment Task 2:Portfolio: Developing Cultural Intelligence (CQ) | ||||||||||||||||||||||
| Goal: | The goal is to reflect on your own cultural behaviours and to understand the issues related to organisational culture, as well as inter-organisational cross-cultural interactions in real business situations. You should demonstrate your understanding of cross-cultural management concepts and apply this knowledge to a real-life example. This will involve solving real-world problems by answering questions based on the case study. SDG8,10,11,16. |
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| Product: | Portfolio | |||||||||||||||||||||
| Authorship Statement: | ||||||||||||||||||||||
| Format: | This is an individual assessment. You are required to assess your cultural perspective and those of others in a working environment. This will involve reflecting on your own cultural behaviour and issues involved in organisational culture and interorganisational cross-cultural interactions in a real-time situation by applying your knowledge to a real business situation. Your reflection will draw on the textbook for background and theory; however, you are also expected to use and cite other relevant academic literature. Additional guidance will be provided on CANVAS. During weeks 6 through 11, you will complete a range of activities related to the weekly topics. For each tutorial, you will analyse a real-life business case and conclude with the most suitable strategy. |
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| Criteria: |
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| Generic Skills: | Communication, Problem solving, Applying technologies |
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| Programme Delivery Mode | Assessment Type | Title | Competency | Teaching Methods |
|---|---|---|---|---|
| Aboriginal and Torres Strait Islander Health Curriculum Framework | ||||
| All delivery modes | Oral and Written Piece | Briefing note: Cultural Insight | 11.3 | Taught, Practiced, Assessed |
| Portfolio | Portfolio: Developing Cultural Intelligence (CQ) | 2.1 | Taught | |
| 3.2 | Taught | |||
| 11.3 | Taught, Practiced | |||
| 2020 UniSC Business School Standards Undergraduate | ||||
| All delivery modes | Oral and Written Piece | Briefing note: Cultural Insight | PC1.1 | Taught, Practiced, Assessed |
| PC1.2 | Taught, Practiced, Assessed | |||
| PC1.3 | Taught, Practiced | |||
| PC3.1 | Taught | |||
| PC4.1 | Taught, Practiced, Assessed | |||
| PC5.1 | Taught, Practiced | |||
| PC6.1 | Taught, Practiced | |||
| PC6.2 | Taught, Practiced, Assessed | |||
| Portfolio | Portfolio: Developing Cultural Intelligence (CQ) | PC1.1 | Taught, Practiced, Assessed | |
| PC1.3 | Taught, Practiced, Assessed | |||
| PC3.1 | Taught, Practiced, Assessed | |||
| PC4.1 | Taught, Practiced, Assessed | |||
| PC5.1 | Taught, Practiced | |||
| PC6.1 | Taught, Practiced | |||
| PC6.2 | Taught, Practiced, Assessed | |||
A 12-unit course will have total of 150 learning hours which will include directed study hours (including online if required), self-directed learning and completion of assessable tasks. Student workload is calculated at 12.5 learning hours per one unit.
Please note: Course information, including specific information of recommended readings, learning activities, resources, weekly readings, etc. are available on the course Canvas site– Please log in as soon as possible.
You need regular access to the resource(s) below. Many texts are available as ebooks through the Library at no additional cost.
| Required? | Author | Year | Title | Edition | Publisher |
| Required | Marie-Joëlle Browaeys, Roger Price | 2024 | Understanding Cross-cultural Management | 5th edition | Pearson |
Not applicable
Academic integrity is the ethical standard of university participation. It ensures that students graduate as a result of proving they are competent in their discipline. This is integral in maintaining the value of academic qualifications. Each industry has expectations and standards of the skills and knowledge within that discipline and these are reflected in assessment.
Academic integrity means that you do not engage in any activity that is considered to be academic fraud; including plagiarism, collusion or outsourcing any part of any assessment item to any other person. You are expected to be honest and ethical by completing all work yourself and indicating in your work which ideas and information were developed by you and which were taken from others. You cannot provide your assessment work to others. You are also expected to provide evidence of wide and critical reading, usually by using appropriate academic references.
In order to minimise incidents of academic fraud, this course may require that some of its assessment tasks, when submitted to Canvas, are electronically checked through Turnitin. This software allows for text comparisons to be made between your submitted assessment item and all other work to which Turnitin has access.
Eligibility for Supplementary Assessment
Your eligibility for supplementary assessment in a course is dependent of the following conditions applying:
(a) The final mark is in the percentage range 47% to 49.4%; and
(b) The course is graded using the Standard Grading scale
Eligibility for Supplementary Assessment Your eligibility for supplementary assessment in a course is dependent of the following conditions applying: The final mark is in the percentage range 47% to 49.4% The course is graded using the Standard Grading scale You have not failed an assessment task in the course due to academic misconduct
Late submissions may be penalised up to and including the following maximum percentage of the assessment task’s identified value, with weekdays and weekends included in the calculation of days late:
(a) One day: deduct 5%;
(b) Two days: deduct 10%;
(c) Three days: deduct 20%;
(d) Four days: deduct 40%;
(e) Five days: deduct 60%;
(f) Six days: deduct 80%;
(g) Seven days: A result of zero is awarded for the assessment task.
The following penalties will apply for a late submission for an online examination:
Less than 15 minutes: No penalty
From 15 minutes to 30 minutes: 20% penalty
More than 30 minutes: 100% penalty
For more information on Academic Learning & Teaching categories including:
For more information, visit https://www.usc.edu.au/explore/policies-and-procedures#academic-learning-and-teaching
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