Course Outline

TSM313 The Innovation and Technology Effect in TLEM

Course Coordinator:Vikki Schaffer ( School:School of Business and Creative Industries

2022Semester 1

USC Sunshine Coast

USC Moreton Bay

Blended learning Most of your course is on campus but you may be able to do some components of this course online.


Online You can do this course without coming onto campus.

Please go to the USC website for up to date information on the
teaching sessions and campuses where this course is usually offered.

What is this course about?


Innovative technologies are revolutionising all facets of tourism, leisure and events. By examining technology and innovation in TLEM, this course aims to assist you to develop digital literacies, foster creativity and identify and evaluate the dynamic changes and opportunities evolving from incremental, emerging and disruptive technological and innovative approaches. You will apply your learning to real, industry projects to propose viable solutions, consider processes that result in increasing business and customer value propositions, and expand your horizons in TLEM.

How will this course be delivered?

Activity Hours Beginning Week Frequency
Blended learning
Learning materials – Pre-prepared learning materials 1hr Week 1 13 times
Tutorial/Workshop 1 – Synchronous on-campus delivery of learning materials. Total 10 x 2 hour instances, delivered in Weeks 1-4, 6-8 and 10-12 2hrs Week 1 10 times
Seminar – 3 x 1 hour on campus instances in Weeks 5, 9 and 13 1hr Not applicable 3 times
Information session – Task Information Sessions 3 x 1 hour online instances (to be scheduled by the CC) 1hr Not applicable 3 times
Tutorial/Workshop 1 – Synchronous online workshops (Recorded). 2hrs Week 1 10 times
Learning materials – Asynchronous online delivery of learning material. 1hr Week 1 13 times
Seminar – The recorded version of the Blended Mode seminars or Synchronous Online Seminars (Recorded) depending on the size of the online cohort. 1hr Not applicable 3 times
Information session – Synchronous online Task Information Sessions (Recorded/ All cohort/ Shared with Blended). 1hr Not applicable 3 times

Course Topics



Introduction to course


Technology and Innovation in TLE


Innovative Problem Solving in TLE


Knowledge and Creativity in TLE


Technological Innovation and Competitiveness


Impacts of Technology and Innovation on Various TLE Sectors


‘Smart’ Destination


Designing Memorable Experiences


Stakeholders and Innovation


Innovation and Technology for Resilience


Managing Innovation


 Emerging Trends


 Course summary


What level is this course?

300 Level (Graduate)

Demonstrating coherence and breadth or depth of knowledge and skills. Independent application of knowledge and skills in unfamiliar contexts. Meeting professional requirements and AQF descriptors for the degree. May require pre-requisites where discipline specific introductory or developing knowledge or skills is necessary. Normally undertaken in the third or fourth full-time study year of an undergraduate program.

What is the unit value of this course?

12 units

How does this course contribute to my learning?

Course Learning Outcomes On successful completion of this course, you should be able to... Graduate Qualities Mapping Completing these tasks successfully will contribute to you becoming... Professional Standard Mapping * Association to Advance Collegiate Schools of Business
1 Demonstrate advanced oral communication skills in a TLE-related business context. Demonstrate digital literacy skills for Engaged and information sharing in a TLE-related business context. Engaged
PC1, PC1.2
2 Demonstrate an understanding of effectively managing and working in teams in a TLE-related business context. Empowered
3 Demonstrate critical and creative thinking to identify and solve TLE-related business problems and arrive at innovative solutions. Creative and critical thinker
4 Demonstrate an awareness and appreciation of the need to take a socially responsible and sustainable approach to innovation and technology within TLE-related business decisions. Ethical

* Competencies by Professional Body

Association to Advance Collegiate Schools of Business
PC1 Communication
PC1.2 Oral Communication
PC2.1 Teamwork
PC3 Creative and Critical Thinking
PC4.1 Social Responsibility and Sustainability

Am I eligible to enrol in this course?

Refer to the USC Glossary of terms for definitions of “pre-requisites, co-requisites and anti-requisites”.


Not applicable


Not applicable


Not applicable

Specific assumed prior knowledge and skills (where applicable)

Not applicable

How am I going to be assessed?

Grading Scale

Standard Grading (GRD)

High Distinction (HD), Distinction (DN), Credit (CR), Pass (PS), Fail (FL).

Details of early feedback on progress

Prior to submission, in-class workshops will offer avenues for receiving feedback from teaching staff and peers. 

Assessment tasks

Delivery mode Task No. Assessment Product Individual or Group Weighting % What is the duration / length? When should I submit? Where should I submit it?
All 1 Artefact - Creative, and Oral Individual 30%
A video presentation - 10 minutes (+ / - 10%) and self-reflection sheet.
Week 5 Online Submission
All 2 Written Piece Individual and Group 20%
1000 words
Week 9 Online Assignment Submission with plagiarism check
All 3 Artefact - Creative Individual 50%
2000 words
Week 13 Online Assignment Submission with plagiarism check
All - Assessment Task 1:Portfolio
The aim of this task is for students to work independently to formulate a business ‘problem’, to create a video presentation and undertake self-reflection
Product: Artefact - Creative, and Oral
This task comprises a portfolio that includes a video presentation and self-reflection sheet.
This task is being used for measuring assurance of learning towards Association to Advance Collegiate Schools of Business (AACSB) accreditation. The following Program Learning Objectives will be assessed:
PLO1.2: Oral Communication 
Demonstrate effective oral communication skills in a business context.
No. Learning Outcome assessed
Demonstrate critical and creative thinking to identify and justify suitable solutions
Demonstrate linkages with SDG/s in the context of innovation and technology in TLEM
Clarity, logic and flow of arguments presented. Depth and breadth of content covered to address the topic of the task and structure of presentation.
All - Assessment Task 2:Peer to peer feedback
Students will:
•	work independently in a group setting 
•	generate a summary sheet
•	share two solutions formulated to address the business ‘problem’ (Task 1)
•	gather feedback provided by group members on the solutions
•	give feedback to peers on their solutions
•	collate and reflect upon the feedback
•	complete summary sheet (approx. 1000 words)
Product: Written Piece
Written piece (template provided)
No. Learning Outcome assessed
Demonstrate critical and creative thinking to identify and justify suitable solution
Demonstrate linkages with SDG/s in the context of innovation and technology in TLEM
Clarity, logic and flow of arguments presented. Depth and breadth of content covered to address the topic of the task and structure of presentation.
Demonstrate effective peer engagement
All - Assessment Task 3:Digital artefact
Working independently, students will create a digital artefact (e.g., e-pamphlet/booklet, flipbook, interactive PowerPoint), of approximately 2000 words that addresses the criteria.
Product: Artefact - Creative
Digital artefact
No. Learning Outcome assessed
Demonstrate critical and creative thinking to identify and justify a relevant solution to the business problem. Knowledge of problem-solving and/or analytical processes appropriate to TLE.
Demonstrate capacity and competence in the application of TLE-related (in the context of innovation and technology) discipline specific knowledge
Capacity to develop and articulate arguments that demonstrate awareness of sustainability in TLE-related business (SDGs).

Directed study hours

A 12-unit course will have total of 150 learning hours which will include directed study hours (including online if required), self-directed learning and completion of assessable tasks. Directed study hours may vary by location. Student workload is calculated at 12.5 learning hours per one unit.

What resources do I need to undertake this course?

Please note: Course information, including specific information of recommended readings, learning activities, resources, weekly readings, etc. are available on the course Canvas site– Please log in as soon as possible.

Prescribed text(s) or course reader

There are no required/recommended resources for this course.

Specific requirements

TSM313 contains work integrated learning and we will be engaging with TLE-related businesses.

How are risks managed in this course?

Health and safety risks for this course have been assessed as low. It is your responsibility to review course material, search online, discuss with lecturers and peers and understand the health and safety risks associated with your specific course of study and to familiarise yourself with the University’s general health and safety principles by reviewing the online induction training for students, and following the instructions of the University staff.

What administrative information is relevant to this course?

Assessment: Academic Integrity

Academic integrity is the ethical standard of university participation.  It ensures that students graduate as a result of proving they are competent in their discipline.  This is integral in maintaining the value of academic qualifications. Each industry has expectations and standards of the skills and knowledge within that discipline and these are reflected in assessment.

Academic integrity means that you do not engage in any activity that is considered to be academic fraud; including plagiarism, collusion or outsourcing any part of any assessment item to any other person.  You are expected to be honest and ethical by completing all work yourself and indicating in your work which ideas and information were developed by you and which were taken from others. You cannot provide your assessment work to others. You are also expected to provide evidence of wide and critical reading, usually by using appropriate academic references.

In order to minimise incidents of academic fraud, this course may require that some of its assessment tasks, when submitted to Canvas, are electronically checked through Turnitin.  This software allows for text comparisons to be made between your submitted assessment item and all other work to which Turnitin has access.

Assessment: Additional Requirements

Eligibility for Supplementary Assessment

Your eligibility for supplementary assessment in a course is dependent of the following conditions applying:

The final mark is in the percentage range 47% to 49.4%
The course is graded using the Standard Grading scale
You have not failed an assessment task in the course due to academic misconduct

Assessment: Submission penalties

Late submission of assessment tasks may be penalised at the following maximum rate: 
- 5% (of the assessment task's identified value) per day for the first two days from the date identified as the due date for the assessment task. 
- 10% (of the assessment task's identified value) for the third day - 20% (of the assessment task's identified value) for the fourth day and subsequent days up to and including seven days from the date identified as the due date for the assessment task. 
- A result of zero is awarded for an assessment task submitted after seven days from the date identified as the due date for the assessment task. Weekdays and weekends are included in the calculation of days late. To request an extension you must contact your course coordinator to negotiate an outcome.


USC is committed to a culture of respect and providing a safe and supportive environment for all members of our community. For immediate assistance on campus contact SafeUSC by phone: 07 5430 1168 or using the SafeZone app. For general enquires contact the SafeUSC team by phone 07 5456 3864 or email

The SafeUSC Specialist Service is a Student Wellbeing service that provides free and confidential support to students who may have experienced or observed behaviour that could cause fear, offence or trauma. To contact the service call 07 5430 1226 or email

Study help

For help with course-specific advice, for example what information to include in your assessment, you should first contact your tutor, then your course coordinator, if needed.

If you require additional assistance, the Learning Advisers are trained professionals who are ready to help you develop a wide range of academic skills. Visit the Learning Advisers web page for more information, or contact Student Central for further assistance: +61 7 5430 2890 or

Wellbeing Services

Student Wellbeing provide free and confidential counselling on a wide range of personal, academic, social and psychological matters, to foster positive mental health and wellbeing for your academic success.

To book a confidential appointment go to Student Hub, email or call 07 5430 1226.

AccessAbility Services

Ability Advisers ensure equal access to all aspects of university life. If your studies are affected by a disability, learning disorder mental health issue, injury or illness, or you are a primary carer for someone with a disability or who is considered frail and aged, AccessAbility Services can provide access to appropriate reasonable adjustments and practical advice about the support and facilities available to you throughout the University.

To book a confidential appointment go to Student Hub, email or call 07 5430 2890.

Links to relevant University policy and procedures

For more information on Academic Learning & Teaching categories including:

  • Assessment: Courses and Coursework Programs
  • Review of Assessment and Final Grades
  • Supplementary Assessment
  • Administration of Central Examinations
  • Deferred Examinations
  • Student Academic Misconduct
  • Students with a Disability

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Student Charter

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General Enquiries

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